Refund & Replacement Policy

Effective Date: 03-04-2025

At Brewvive, we are committed to offering the highest quality herbal teas and wellness blends, made with care and delivered fresh to your doorstep. Due to the perishable and consumable nature of our products, we do not accept returns, replacements, or offer refunds once an order has been shipped or delivered.

❌ No Refunds. No Replacements. No Returns.

As our teas are ingestible consumable items, we strictly maintain hygiene and safety protocols. Therefore, we do not offer any refunds, returns, or exchanges under any circumstances, including but not limited to:

Change of mind or personal taste preference
Incorrect order placed by the customer
Delays in delivery caused by courier companies
Allergic reactions or health concerns post-consumption
Minor packaging scuffs or variations that do not affect product quality

📦 Damaged or Tampered Delivery

We take utmost care in packing your order. However, if your package appears to be physically damaged or tampered with upon delivery, we request you to refuse the package and notify us immediately.

To report a delivery issue, email us within 24 hours of delivery with:

Order number
Clear images/videos of the package (including outer box and product)

We will investigate the issue and respond on a case-by-case basis. However, this does not guarantee a refund or replacement.

📌 Important Notes

By purchasing from Brewvive, you agree to this Refund & Replacement Policy in full.
This policy ensures we maintain the purity, hygiene, and safety standards our customers trust us for.
Please read product descriptions carefully and reach out before ordering if you have any doubts.

💬 Contact Us

For any queries or clarifications regarding your order, feel free to reach out:

📧 Email: contact@brewvive.com
🌐 Website: www.brewvive.com
📍 Kota, Rajasthan, India